List of sub-processors

Below you can see a full list of our digital ecosystem. We choose all partners with your data security and privacy in mind and are always making sure to not use more sub-processors than necessary.

We ensured that all services are fully GDPR compliant and have signed DPAs with all partners or ensured that a DPA is implied within the general terms of use.

List of sub-processors for Testable:

Hetzner Online GmbH

Core server provider for all computation and storage

• Located in: Germany
• Data processed: All personal data submitted to Testable, including Full name, institution, email address, IP-address and all project data created on Testable.
• DPA: signed ✓

AWS

Content distribution network (for efficient serving of multimedia stimuli)

Facilitating data storage outside of Europe (if requested by user)

Powering newsletter service for non-transactional emails

• Located in: USA
• Data processed: Multimedia stimuli data, Full Name, Email (if not unsubscribed from emails)
• DPA: implied in terms ✓

Freshdesk

Help desk services

• Located in: servers in US and EEA
• Data processed: Full name, email address and message content
• DPA: implied in terms ✓

Stripe

Payment service provider

• Located in: USA
• Data processed: All billing information you submit when making a purchase on our website
• DPA: implied in terms ✓

Postmark

Self-hosted service for transactional emails

• Located in: USA
• Data processed: Full name, institution, email address, IP-address and all project data created on Testable.
• DPA: signed ✓

Xero

Accounting software

• Located in: USA
• Data processed: Full names, email address and billing details of our direct sales customers
• DPA: implied in terms ✓

Testable SRL

Software service company

Located in: Romania

Testable SRL is the former owner of the platform “Testable”. In August 2021, our team incorporated Testable Research Inc. in Delaware, USA and transferred the ownership of the Testable platform to the new company. Testable SRL continues to provide the professional services, including engineering and customer support, required to operate the platform to Testable Research inc and acts as a sub-processor for all data processed by Testable Research Inc.